Privacy Policy
Privacy Policy for GreekHerbay.com
Last Updated: [2/12/2025]
Welcome to GreekHerbay.com
We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website GreekHerbay.com.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Data
Information you voluntarily provide when you:
Create an account
Make a purchase
Subscribe to our newsletter
Fill out a contact form
This may include:
Name
Email address
Phone number
Shipping address
Billing address
Payment information (processed securely via third-party payment providers — we do not store credit card details)
1.2 Automatically Collected Data
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Time spent on pages
Referring URLs
Cookies and tracking technologies
This helps us improve our website and user experience.
1.3 Cookies & Tracking Technologies
We use cookies to:
Improve site performance
Remember user preferences
Analyze website traffic
Enable e-commerce features
You may manage or disable cookies through your browser settings.
2. How We Use Your Information
We use the collected information to:
Process and fulfill orders
Communicate with you about your orders or inquiries
Send marketing emails (if you subscribe)
Improve website performance
Personalize user experience
Detect and prevent fraud
Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information.
We may share data with:
3.1 Service Providers
Payment processors (e.g., Stripe, PayPal)
Shipping companies
Email marketing platforms
Analytics tools (e.g., Google Analytics)
3.2 Legal Compliance
We may disclose information if required by:
Law enforcement
Court orders
Government regulations
4. Data Security
We implement reasonable technical and organizational safeguards to protect your data, including:
SSL encryption
Secure payment processing
Limited access controls
However, no method of transmission or storage is 100% secure.
5. Your Rights (GDPR / EU Users)
If you are in the EU or EEA, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion (“right to be forgotten”)
Withdraw consent
Request data portability
File a complaint with a data protection authority
You can contact us to exercise these rights.
6. Retention of Data
We retain personal information for as long as necessary to:
Fulfill orders and services
Comply with legal obligations
Resolve disputes
7. Third-Party Links
Our website may include links to external sites.
We are not responsible for the privacy practices of third-party websites.
8. Children’s Privacy
GreekHerbay.com is not intended for children under 16 years.
We do not knowingly collect data from minors.
9. International Data Transfers
Your information may be stored or processed in countries outside your residence.
We take steps to ensure proper data protection safeguards are in place.
10. Changes to This Privacy Policy
We may update this Privacy Policy occasionally.
Changes will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy, you may contact us at:
Brand name HERBTRADEHELLAS E.E.
VAT number 802921984
ADDRESS Papanastasiou & Korinthou
PO Box 26222 PATRA
CARGO NUMBER 185389816000
CONTACT TEL
6986793965
6906092034
HERBTRADEHELLAS E.E.
IBAN GR6701102260000022601601135
BIC: ETHNGRAA
